Pearl River My annual trip to India was snakebit this year. The cost of the ticket was hundreds of dollars higher than usual, but that turned out to be the least of the problem. Scheduled to leave on Sunday, the East Coast blizzard was expected to hit Newark airport hard, which was my jumping …
Category: Workers
The Long Shadow of Hansen’s Disease
New Orleans Over Christmas, an obituary ran in the Wall Street Journal for an unusual doctor, named William Levis, who died in his sleep at 86, having seen patients during the last week of his life. All that was interesting enough, but what caught my attention was the fact that he ran the …
Tactical Empathy
Marble Falls I wasn’t familiar with the negotiating strategy being popularized by a guy named Chris Voss called “tactical empathy,” until reading an interview in Sunday Times from over a month ago. Turns out that Voss was a career FBI guy who went from being on SWAT teams to becoming their lead negotiator …


