Tag Archives: Chase CEO

Janitors Call Me, Jamie, and He Does, Maybe

New Orleans   At the end of a fascinating planning meeting in a living room in Austin during a welcome all day of rain, I thought I would add some fun to the end of this productive session by making a suggestion that when the new organization got up and running with a website, here was a good, effective use of a video.  We then huddled around to enjoy the cute, clever version of “Call Me, Maybe” done by Chicago Teachers’ Union (CTU) strikers from several elementary schools that I ran yesterday.  One of the participants in the organizing meeting asked if we had seen a similar effort by Houston janitors on strike last month at the JP Morgan Chase building there.  I hadn’t but we found it on Youtube and pulled it up:

In trying to force the company’s hands, the union had produced this video as part of an on-line campaign to support the strikers I learned later.  The hook had been that one of strike leaders had managed to get within earshot of Chase CEO Jamie Dimon at a Washington hearing and he had yelled back, “call my office,” and so they were.  The on-line campaign involved advertisements that SEIU paid for on hundreds of websites in a half-dozen major cities around the country.  I was told that Dimon did finally call the janitors back, though that was harder to clarify from a Google search.  At the end of the line, Houston janitors settled after a 4-week strike involving 3000 janitors for $1 raise over 4-years, so, everything being equal which we all understand it never really is, I would say the strike was successful.

And, the on-line campaign and the video tactic?  Probably less so.  Youtube says there were about 2000 hits on the video over the last 6-weeks.  That’s respectable of course, but nothing to Jamie Dimon and Chase other than an annoyance in all likelihood and hardly a game changer.  The fact that Chase and SEIU Local 1 are both headquartered in Chicago and that all of the major strike targets were big multinational companies with Houston branch offices makes it more likely that this was an old-school union pressure and leverage victory that was impossible without janitors hitting the street in Houston, but likely settled in the way many of these building service strikes are handled.  The video was likely great for morale for the strikers and their supporters and absolutely another valuable arrow in the tactical quiver, but no more than that.

The real value is likely in the shadow of what one sees in the Chicago teachers video as a model for this type of thing.  The teachers have gone from 14000 hits when I first looked 24 hours ago to over 20,000 now as I write this, but what makes both work is the fact that when the viewers like us are reached the strikers are humanized.  In the Chicago case these were elementary school teachers who were obviously united, talented, and the kind of people you would love to have leading your own children in the classroom sending a message not just to Mayor Rahm Emmanuel but to their own students.   You also got the feel that they had done this on their own rather than through some union public relations firm or communications department.

Regardless the teachers – and the janitors – are teaching us and raising the bar.  As organizers we’ve always said that “actions have to be fun,” and both in these videos set out to prove that axiom and put the pressure on at the same time.


JP Morgan Chase Rip and Run with State Government Help in Louisiana

New Orleans   Joe Nocera starts his column in today’s New York Times with a story of running into Jamie Daemon, Chase CEO, who rhetorically asks the elevator crowd, “Why does the New York Times hate banks?”  Yeah, I wish, but back to Nocera, he responds that that everyone hates banks and gives credit card collection practices by banks as the example.  There’s rich soil there!

Perhaps more perversely we have a current set of examples with the curiously sweetheart deals between the State of Louisiana and Chase which allow Chase to ineptly handle citizen monies on unemployment benefits and now tax refunds without heed to customers or concern by the state over the fees.  I’ve commented in recent years on the problems that unemployed workers have had in Louisiana trying to obtain their benefits when offered by Chase on a debit card.  Phone numbers would often not work or have been changed without notice.  Frequently the only resolution would be trips to certain Chase branches hoping for a resolution.  I have known unemployed workers where it took over a month for them to successfully access their unemployment benefits.  The program was a unreported disaster, which continues largely intact to this day.

Now it turns out that unless the state is given a bank account number for a direct deposit, the State of Louisiana in its wisdom joins with Chase to automatically issue the tax refund in a Chase debit card.  There is no transparency on the question of fees.  No way without a computer to determine balances on the card once received and used.  No choice on the front end between a debit card and receiving a check.

When questioned, Byron Henderson, a spokesman for the Louisiana Revenue Department, said “the state doesn’t have an interest in monitoring the fees.  It’s not our interest in how they’re making money.’”  Incredible!  Meanwhile Chase makes money on the interest from the $57 Million.

Even the Times-Picayune normally kneejerk apologists for all manner of mayhem with the Jindal Administration and certainly businesses and banks like Chase, is clear in an editorial:  “A taxpayer who choose to get a refund through direct deposit doesn’t lose money in the process.  Neither should one who doesn’t or can’t use that option.”


Privatizing state functions to banks like Chase, can’t just be a “get rich scheme” for the banks at the expense of the citizens!