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Could Chat-Apps Increase Maximum Eligible Participation for Low-and-Moderate Income Families?

New Orleans          What in the world is “chatvertising,” and why would any of us care? Good point! And, my thoughts exactly, which is why I had overlooked the original piece in the Journal about the growing effectiveness, and even popularity, of chat-bots or in real English, computers that are trained to talk back to you [...]

Study Establishes that People-User-Based Public Service Strategy Could Save Billions

Edinburgh       Riding on the train from Stafford to Edinburgh, I started reading a pamphlet produced by Locality, the big UK nonprofit.  The title, “Saving Money by Doing the Right Thing,” had caught my eye sitting on a literature table at the training conference.  The upshot was a contrarian, but in our experience accurate and corrective [...]

Calculating the Benefits of Bridging the Digital Divide

London     Our last meeting in London before schlepping our gear towards Heathrow was with a charming activist named Claire Milne over coffee and tea near Kings Crossing.  Claire is part of something called the Essential Services Access Network in Britain, which we’re clearly going to have to learn more about.  Interestingly, we were talking about [...]

Making Working Men More Economically Attractive

Little Rock     The headline was no tipoff on this piece in the Times’ business section.   Another article about how much the economics of single parent households really suck, blah, blah, blah, please tell us something we didn’t know, will ya?  So they did by basically in so many words and with all due concern letting [...]

Wall Street Journal Continues Curious Campaign against Lifeline Telephone for the Poor

New Orleans   Spencer Ante and the Journal continue their curious, and in many ways deceptive, campaign against the FCC’s lifeline telephone program, which allow the poor to have basic access to a telephone for less than $10 a month for emergency messages and a limited number of texts and calls.  The company’s’  providing the service [...]

Disconnecting Lifeline Telephone Service for Millions

New Orleans   Lifeline programs are great services in our modern age and we need more of them.  In concept “lifeline” conceptually stands for the provision of a basic level of service, like electricity, gas, telephone, or even internet potentially, essential for the very survival of a low income family or senior citizen.

Telephone lifeline services have [...]